Refund and Returns Policy

Last Updated: 02/28/2025

At MOHIKAS, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return process. Please read our return policy carefully.

• Items must be returned within 15  days of delivery.
• Products must be unused, unworn, unwashed, and in their original packaging with tags intact.
• Items marked as Final Sale, Clearance, or Personalized Products are not eligible for return.
  
  

1. Submit a Return Request: Contact our support team at mohikajay@gmail.com.
2. Pack the Item Securely: Place the item in its original packaging along with the invoice.
3. Ship the Return: Use a trackable shipping service and send it to our return address: 24 Forest View Dr, Cumberland, RI, 02864
4. Processing Time: Once we receive the item, we will inspect it and process the refund/exchange within 15-30 business days.
   
   

• Refunds will be issued to the original payment method within 15-30  business days after approval.
• Shipping fees are non-refundable unless the return is due to our error.
• If you receive a damaged or defective item, please contact us within 2 days with photos, and we will provide a replacement or full refund.
  
  

We offer exchanges for different sizes or colors. To exchange an item, please contact us at mohikajay@gmail.com. If the item is out of stock, a refund will be issued instead.

• If the return is due to an error on our part (wrong or defective item), we will provide a prepaid return label.
• For all other returns, customers are responsible for return shipping costs.
  
  

• Gift cards
• Personalized/customized items
• Intimate apparel (e.g., lingerie, swimwear) for hygiene reasons
  
  

For any return-related inquiries, please reach out to our support team at Archana.Soni@Mohikas.com or call (704)-804-4608.